Terms and Conditions
You are purchasing a Ready Made Website for which to customise for your business, these template designs offer you a website solution at a great price. These designs have been purchased multiple times and have been designed with customer journey in mind, they are fully customisable to allow you to create your website according to the industry you are in.
Naomi Gilmour – Happy Heart Online Marketing will not be held responsible for any design elements once the purchase is complete. Naomi Gilmour – Happy Heart Online Marketing will also not be held responsible for any plugin installed that does not come with the original website.
You will receive all training videos that will allow you to create your website – these videos remain the property of Naomi Gilmour – Happy Heart Online Marketing and must not be copied, distributed, re-created or sold in any way without the express permission of Naomi Gilmour – Happy Heart Online Marketing.
You must ensure that any copy, images, video clips, soundbites or audio belong to you and are not covered by any copyright or trademarks. Naomi Gilmour – Happy Heart Online Marketing will not be held responsible or liable if you are found to be using any of the above that are covered by copyright or trademark, or they have not been in used in accordance to the license attached to them.
Upon purchase Naomi Gilmour – Happy Heart Online Marketing will install your website for you for the chosen domain name (if purchased through Naomi Gilmour – Happy Heart Online Marketing) and add an SSL certificate if purchased through Naomi Gilmour Happy Heart Online Marketing. These are included in your monthly support payments.
Naomi Gilmour – Happy Heart Online Marketing will not be liable for any technical difficulties with regards to domain transfer and hosting issues if these are not purchased via Naomi Gilmour Happy Heart Online Marketing, such difficulties are deemed to be out of the scope and control of Naomi Gilmour Happy Heart Online Marketing.
Additional Pages Happy Heart Ready Made Websites cover:
- Home
- About
- Services
- Resources
- Portfolio
- Shop
- Sales Page
- Blog
- Contact
Any one of these can be renamed and changed to suit your requirements, but if you require any support with added features and additional pages these can be added by upgrading to the web design academy.
Domain Names
Website domains are charged annually We require 1 calendar month notice of cancellation for all domain names in writing by email to naomi@happyhearthosting.com
We provide domain names through heart internet and as such our terms and service are based fully on their service and offerings. Please see www.heartinterenet.uk for full details
Website Hosting
Website hosting is charged on an annual or monthly basis. We require 1 calendar month notice of cancellation for all domain names in writing by email to naomi@happyhearthosting.com
We provide hosting packages through heart internet and as such our terms and service are based fully on their service and offerings. Please see www.heartinterenet.uk for full details
SSL Certificates
SSL certificates are only available on an annual basis. They come complete with your monthly payments. naomi@happyhearthosting.com
We provide SSL certificates through siteground and as such our terms and service are based fully on their service and offerings.
MemberPress Training
To include all terms note under ‘online programmes’ terms and conditions detailed above:
Memberpress training bundle and licence is only available as an add on to a WordPress design facility or training product ordered through Happy Heart Online Marketing. It includes the training videos and licence. This is an annual product and will be charged every 12 months. We require 1 calendar month notice of cancellation for all memberpress bundles in writing by email to naomi@happyhearthosting.com
Woo Commerce Training
To include all terms note under ‘online programmes’ terms and conditions detailed above:
Woo Commerce bundle and licences are only available as an add on to a WordPress design facility or training product ordered through Happy Heart Online Marketing. It includes the training videos and licence. This is an annual product and will be charged every 12 months. We require 1 calendar month notice of cancellation for all woo commerce bundles in writing by email to naomi@happyhearthosting.com
Ready Made Website – Done For You Service
Data Entry Information:
The client agrees to Naomi Gilmour: Happy Heart Marketing definition of acceptable means of supplying data to the company.
Text is to be supplied to Naomi Gilmour: Happy Heart Marketing in electronic format as standard text (.txt), MS Word (.doc), via e-mail / FTP.
Images which are supplied in an electronic format are to be provided in a format as prescribed by Naomi Gilmour: Happy Heart Online Marketing via e-mail or placed in a shared Dropbox Folder. Images must be of a quality suitable for use without any subsequent image processing, and Naomi Gilmour: Happy Heart Online Marketing will not be held responsible for any image quality which the client later deems to be unacceptable.
Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services, colour correction and alteration of images.
Search Engine Optimisation
Happy Heart Done For You Websites does NOT include the optimisation of any content for search engine purposes. If you require this service there will be an additional charge. This will include keyword research, meta descriptions and image optimisation. Naomi Gilmour; Happy Heart Marketing, cannot guarantee any results within search engines due to the amount of variables but will ensure that any keywords, metadata and descriptions are in line with guidelines at the time of completion.
Additional Pages
Happy Heart Ready Made Websites covers the pages that are within the template chosen:
- Home
- About
- Services
- Resources
- Shop
- Portfolio
- Sales Page
- Blog
- Contact
Any one of these can be renamed and changed to suit your requirements, any additional pages or extended designs will be charged at our normal hourly rate of £97 an hour unless otherwise agreed.
Copyright and Trademarks
By supplying text, images and other data to Naomi Gilmour: Happy Heart Online Marketing for inclusion in the website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.
The customer agrees that the services provides are for their exclusive business use only.
By supplying images, text, or any other data to Naomi Gilmour: Happy Heart Online Marketing, the customer grants Naomi Gilmour: Happy Heart Online Marketing permission to use this material freely in the pursuit of the design.
Should Naomi Gilmour: Happy Heart Online Marketing, or the customer supply an image, text, audio clip or any other file for use in a website, believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow Naomi Gilmour: Happy Heart Online Marketing to remove and/or replace the file on the site.
The customer agrees to allow Naomi Gilmour: Happy Heart Online Marketing to use the final paid for materials in promotional and portfolio material.
The customer agrees to fully indemnify and hold Naomi Gilmour: Happy Heart Online Marketing free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions. Customer is responsible for ensuring the design or wording used by them in their marketing do not breach any third party rights, credibility, trademarks, copyrights etc.
Revisions
You will receive a draft of your website for approval, this is your opportunity to go through the website and request any changes, you will receive one set of revisions free of charge. Any amends or revisions after that will be charged at £97 an hour.
The website will remain in maintenance mode until the client has signed to say that they are happy with the site, only upon receipt of that approval will Naomi Gilmour Happy Heart Online Marketing take the site out of maintenance mode.
Image and Text Placement
All templates supplied have placeholders for images and text. The images and text supplied will be placed in these placeholders. The Jetset templates have been designed this way to provide a good customer journey at a great price.
Happy Heart Ready Made Websites Done For You Service is not a bespoke web design service and will not include any elements that are not template specific at the time of purchase.
Happy Heart Team
At certain times, other members of the Happy Heart Team will work on your Design. This means that they will have access to your site, via their own log in details. Members of the Happy Heart Team are also covered by these terms and conditions and will adhere to them at all times.
Once your website is complete their access will be removed, unless you have opted for a maintenance or management package.